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Showing posts with the label Microsoft 365 Apps

OneDrive for Business sync issues on EntraID devices - When "sorry" just doesn't cut it..

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  While working on a customer's Azure tenant, I came across an issue that I hadn't seen before. I was configuring the Intune tenant to provision Windows 11 devices using Autopilot. As part of the configuration, OneDrive for Business was also included to manage and secure user data. However, after provisioning a device, I soon started seeing issues with OneDrive failing to sync. I will only see a pop-up window displaying the message ' Sorry, OneDrive can't add your folder right now. Please contact support .'. Not really helpful. There was nothing in the Entra sign-in logs, so ruled out conditional access policies as the root cause. I also had the relevant licenses assigned so I ruled that out as well. Then I recalled that there was something similar in relation to Outlook mailbox device management setting which could interfere with Intune device management policies. Something that I also blogged about which you can check out over here . Not really like for like, but ...

Manage Copilot in Edge & Microsoft 365 Apps on Mobile devices using Intune

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  I have finally jumped on the Copilot bandwagon and started familiarizing myself with the feature. For those who are unware or getting to know it like me, then it is Microsoft's latest AI-powered productivity tool that uses large language models (LLMs) and integrates data with the Microsoft Graph and Microsoft 365 apps and services. I don't intend to do a deep dive into what Copilot is as there is plenty of material available online for that, but I will like touch base on commercial data protection and what organizations can do to manage Copilot on mobile devices using Intune. According to Microsoft , To provide chat responses, Copilot uses global data centers for processing and may process data in the United States. Optional, Bing-backed connected experiences don't fall under Microsoft's EU Data Boundary (EUDB) commitment.  They also don't fall under the terms of the Data Protection Addendum (DPA) which requires company data to remain inside geographic or tenant b...

Configure Microsoft OneDrive on macOS using Intune

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I have recently been testing and  familiarizing myself with Microsoft Single-sign on (SSO) extensible configuration for websites and apps on macOS. While the feature is still in preview, it has immense potential and has already proved to be a worthy edition in the management of Apple devices in general. While exploring the configuration, I felt the need to configure Microsoft 365 apps, particularly Microsoft OneDrive. In this blog, I will cover the configuration required to setup and manage Microsoft OneDrive on macOS devices using Intune. Intune Configuration Part 1 - As the first step, I will encourage to configure the SSO extension on the macOS devices to make the sign-in as seamless as possible. If you are interested in knowing how to go about this, then I recently blogged about  Reduce app sign-in prompts with SSO on macOS using settings catalog in Intune   which covers the steps and details. Part 2 - As the second step, Microsoft OneDrive app needs to be installed...

Reduce app sign-in prompts with SSO on macOS using settings catalog in Intune

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  The Microsoft Enterprise SSO plug-in provides single sign-on (SSO) to apps and websites that use Microsoft Entra ID for authentication, including Microsoft 365. This plug-in uses the Apple single sign-on app extension framework and it reduces the number of authentication prompts users get when using devices managed by Intune. I recently blogged about configuring SSO plug-in for iOS devices and wanted to cover a part of the SSO configuration for reducing Microsoft Entra ID sign-in prompts on a macOS, with a focus on Microsoft 365 apps using Intune. My test device is already enrolled, installed with Company Portal app and I manually changed its ownership to Corporate. What are the pre-requisites? - The device is managed by Intune. - macOS 10.15 and newer - The Microsoft Company Portal app must be installed and configured on the device. Intune Configuration There are multiple configurations needed for this to work - a. Extensible Single Sign-on (SSO) settings catalog 1. Sign-in to...